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This Payment Processing Agreement ("Agreement") governs the
processing of payments made in connection with your use of
this using this Website. By using this Website, you agree
to the application of this Agreement to any payments that
are made in connection with your use. If you do not agree
to all of the terms of this Agreement, you are not authorized
to this Website:
1. Background and Definitions
1.1 GandA, Inc. ("GandA")
operates two websites known as "rsvpBOOK.com" and "rsvpREGISTER.com"
(the "Websites"), through which GandA offers an online event
registration service (the "Service"). The Service offered
through rsvpBOOK.com facilitates the creation and management
of events while the Service available through rsvpREGISTER.com
facilitates online registration for those events.
1.2 Individuals who register
with the Service and otherwise meet the membership criteria
established on the Websites are known as "Members." "Users"
means all individuals who access the Websites or otherwise
use any portion of the Service, regardless of whether they
have registered as Members, including those individuals who
are registrants to any event organized using the Websites.
1.3 Each individual who registers
and organizes an event or events through the Sservice is known
as "Organizer." "Ticket" means any and all forms of confirmations,
donations, dues, fees, invitations, licenses, registrations,
reservations, tickets, or tuitions that allow Purchasers to
access or participate in Organizer's event. "Product" means
any additional tangible good or service offered for sale by
Organizer through the Service. "Purchaser" means each person
who purchases one or more Tickets and/or Products through
Service. "Event Revenues" means all monies paid by Purchasers
through the Websites for Tickets and/or Products in connection
with an Organizer's event.
1.4 This Agreement forms part
of, is subject to, and should be read in connection with,
the Terms of Service applicable to the use of the Websites.
If there is any conflict with or inconsistency between this
Agreement and the Terms of Service, the Terms of Services
will control.
2. Overview of Payment Processing
Services
Part of the Service provided through the Websites is to
assist Organizer in accepting and processing payments from
Purchasers for Tickets and Products offered. There are five
options available to you for how the Service can provide credit
card processing services:
Option A: Connect to your Merchant Account
If you already have a merchant account, we can connect your
online registration web site directly to your merchant account,
provided gateway protocols to/from your bank are available
and compatible with our servers. There are many standard
protocols available and most banks participate in at least
one.
Option B: Apply for your own Merchant Account
If you do not have a merchant account, we may be able to
assist you in setting one up through our partners. We will
provide a recommended source from which you can apply for
your merchant account. Please note that neither GandA nor
the Websites are involved in submitting applications nor
are we involved in the approval process. Furthermore, we
make no representations or warranties regarding the bank
or other entity with whom you may apply for the merchant
account. If you are successful in obtaining a merchant account,
we may be able to connect it to your registration web site
as described in Option A above.
Option C: Set up your own Merchant Account on PayPal®
If you do not have a merchant account, you may be able to
set one up through PayPal’s online merchant account system.
A PayPal merchant account may be an affordable alternative
to a traditional merchant account as PayPal's fees are based
on completed transactions only and there are no setup fees. Please note that, as with the merchant
accounts referenced in Option B, neither GandA nor the Websites
are involved in submitting applications to PayPal nor are
we involved in PayPal's approval process. We make no representations
or warranties regarding PayPal or any service that it may
provide.
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PayPal provides a comprehensive description of its
credit card processing functionality and merchant accounts
on its merchant account website. Click here to be redirected
to PayPal
Merchant Accounts
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We provide simple instructions on how to set up
your own PayPal account and configure it to work with
the Service's checkout pages. Our Support page contains
links to PayPal cheat sheets.
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Option D: Set up your own Merchant Account on Google
Checkout
If you do not have a merchant account, you may be able to
set one up through Google’s online merchant account system.
Please note that, as with the merchant
accounts referenced in Option B, neither GandA nor the Websites
are involved in submitting applications to Google nor are
we involved in Google's approval process. We make no representations
or warranties regarding Google or any service that it may
provide.
Option E: Wholesale your tickets to rsvpBOOK.com
If you do not have a merchant account and choose not to
establish one as provided above, rsvpBOOK.com may purchase
your Ticket or Product inventory at a mutually agreed wholesale
price and, upon resale to your customers, charge a nominal
sales commission plus a small per registration transaction
fee. See the Fee Table below. This option
is subject to credit approval by the Service. If you choose
this option, please apply
here.
3. Organizer's Obligations Regarding
Fulfillment
Organizer warrants and represents that it shall accept,
honor and fulfill the sales of Tickets and Products through
Service. Verification of Purchaser name, identification, contact
information, or membership status is the responsibility of
Organizer. Any violation of this provision shall be considered
a material breach of this Agreement and the Terms of Service
and will give GandA the option (but not the obligation) to
immediately terminate Organizer's use of the Websites and
the Service, and to seek all available legal and equitable
remedies for such breach.
4. Fees
PayPal and Google Checkout Merchant Accounts Only (Options
C and D): We charge a per-transaction fee for the Service.
We will email an invoice to Organizer showing all of the transaction
fees due, and such invoices shall be due in full on receipt.
If full payment is not received within 5 business days after
receipt of the invoice, we may charge interest on any outstanding
balance at a rate of 1.5% per month and access to the Websites
may be suspended.
rsvpBOOK.com Merchant Account Only (Option E): In
addition to the transaction fees, we may be entitled to a
commission for the sale of Tickets and/or Products as described
above in Section 2, Option E.
5. Fee Table
The Fee Tables below set forth the fees applicable to the
Service. The Fee Tables are subject to change without notice.
If the fees change after you purchase Online Payment Processing,
your existing transactions will not be affected by the new
rates, but any new transactions will be subject to the new
rates.
PayPal and Google
Checkout Merchant Account (Options C and D)
FEE TABLE1
(as of March 28, 2008) |
PayPal per-transaction fee
Applies to PayPal
credit card transactions and alternative Method of Payment
transactions.
|
$1.50 |
Google Checkout per-transaction fee
Applies to Google
Checkout credit card transactions and alternative Method
of Payment transactions.
|
$1.50 |
rsvpBOOK.com Merchant
Account (Option E)
FEE TABLE1
(as of December 10, 2007) |
rsvpBOOK.com per-transaction fee
Applies to using Service's
credit card transactions and alternative Method of Payment
transactions.
|
$1.50 |
| Visa, Mastercard processing |
6.55% |
| Visa, Mastercard non-qualified processing |
6.55% |
| American Express processing |
6.55% |
| Discover processing |
6.55% |
| Chargeback processing* |
$25.00 |
| Refund processing* |
$15.00 |
| Rolling reserves** |
10% |
1Credit card
rates are subject to change without notice.
* Indicates charge is per chargeback or
refund
** For information on rolling reserves, see section VIII
below |
6. Payments to Organizer
rsvpBOOK.com Merchant Account Only (Option E): As
part of the Service, GandA will collect and pay Event Revenues
to Organizer on a bi-weekly basis. Organizer hereby authorizes
GandA to deduct commissions earned in accordance with Section
2, Option E from the Event Revenues prior to any payment to
Organizer. GandA will provide a full accounting of all commissions,
fees and other charges along with every payment, and will
provide a final accounting within 90 days after Organizer
changes its event site's status to Offline,
and notifies GandA
by email that its status has been changed to Offline.
7. Cancellations, Refunds and Chargebacks
Policy
7.1 If Organizer has a traditional
merchant account or a PayPal or Google Checkout merchant account
(Options A, B, C or D), GandA and the Websites will not be
involved in Organizer's cancellations, refunds or chargebacks.
Organizer may manage its credit card processing through Organizer's
credit card processing gateway on its event site.
rsvpBOOK.com Merchant Account Only (Option E):
7.2 In respect of retail sales
through the Websites, GandA will not initiate any cancellations
or refunds to Purchaser without Organizer's prior written
authorization, normally in the form of an email. GandA reserves
the right to require, in its sole discretion, fax authorization
with Organizer's signature for specific cancellations or refunds.
7.3 GandA will credit Purchaser's
credit card within 48 hours Upon receipt of written authorization
(and fax authorization, if required) from Organizer authorizing
the refund. GandA may charge a refund fee, plus any credit
card processing fees (if applicable), for each cancelled or
refunded transaction that it processes at Organizer's request.
7.4 A chargeback occurs when
a Purchaser contests a charge processed through the Websites
on his or her credit card. All credit card chargebacks initiated
by the Purchaser (as well as all associated credit card fees)
will be deducted from Organizer's Event Revenues. The fee
for chargeback processing is set forth in the Fee Table in
Section 5 above.
8. Rolling Reserve Funds
rsvpBOOK.com Merchant Account Only (Option E): GandA
will withhold up to 10% of Event Revenues (see the Fee Table
in Section 5 above) for any Event for
a period of up to 90 days after the Event's end-date, to ensure
that the Event takes place and to allow for the processing
of cancellations, refund requests and chargebacks. If the
total amount of cancellations, refunds or chargebacks (and
applicable fees) exceeds the balance of the Organizer's rolling
reserve, GandA will invoice Organizer for such costs and fees.
Organizer will pay all invoices within 5 business days after
receipt. All payments to Organizer are subject to a post-event
audit by GandA, prior to the final disbursement.
9. Risk Analysis
9.1 Upon written request from
GandA, Organizer shall provide GandA with such information
and/or references as reasonably necessary to allow GandA to
perform an evaluation of Organizer's financial ability to
pay the fees related to the Service and to cover event cancellations,
refunds, and chargebacks.
9.2 If GandA determines, at
its sole discretion, that the event is a high-risk event or
Organizer lacks the ability to pay the fees or cover event
cancellations, refunds, and chargebacks, Organizer shall provide
guarantees from an individual or entity acceptable to GandA.
9.3 The failure to provide
any such information or guarantees required by GandA will
constitute a material breach of this Agreement and will give
GandA the option (but not the obligation) to immediately terminate
Organizer’s use of the Websites and the Service, and to seek
all available legal and equitable remedies for such breach.
10. Term and Termination
10.1 This Agreement will remain
in full force and effect for so long as any payments, chargebacks,
cancellations or refunds are being processed in connection
with any event of Organizer, and for 90 days thereafter. Either
party may terminate this Agreement by written notice to the
other party, but no termination will affect either party's
liability for payments or fees that have become payable prior
to such termination. For the avoidance of doubt, this Agreement shall not terminate with respect to any liability or obligations relating to chargebacks arising from any event of Organizer.
10.2 If this Agreement is
terminated prior to the start-date of the event, then the
refund policy as outlined in Section 4.2 of the Terms
of Service shall be in effect, less any and all payment
processing charges already accrued. If this Agreement is terminated
on or after the start-date of the event, or after a User has
registered for the event (as described in Section 4.2 of the
Terms of Service) then no refund shall be provided to Organizer.
10.3 Organizer's warranties
and representations and the Indemnification provision of this
Agreement shall survive any termination of the Agreement.
11. Indemnity
11.1 You agree to indemnify
and hold GandA, the Websites and their subsidiaries, affiliates,
officers, agents, and employees, harmless from any claim or
demand, including reasonable attorney's fees, made by any
third party due to or arising out of content you submit, post,
transmit or make available through the Websites or the Service,
your use of the Websites or the Service, your violation of
this Agreement or the Terms of Service, or your violation
or infringement of any rights of another person or entity.
11.2 GandA and the Websites
may use or provide links to third party providers but neither
GandA nor the Websites provides any warranty nor accepts any
liability for any losses or liabilities resulting from or
related to any non-performance or failures of those providers,
including but not limited to GeoTrust, LinkPoint (merchant
processor), or any hosting services.
12. Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT GANDA, RSVPBOOK.COM,
RSVPREGISTER.COM AND THEIR RESPECTIVE SUBSIDIARIES, AFFILIATES,
OFFICERS, AGENTS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY
DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN
IF GANDA, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO
USE THE WEBSITES OR THE SERVICE; (ii) THE LOSS OR MISDIRECTION
OF ANY ELECTRONIC EMAIL SENT THROUGH THE COURSE OF USING THE
WEBSITES OR THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION
OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT
OF ANY THIRD PARTY ON THE SERVICE; (v) ANY VIRUSES OR OTHER
MALICIOUS SOFTWARE THAT MAY INFECT YOUR COMPUTER EQUIPMENT
OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR
BROWSING IN THE WEBSITES OR YOUR DOWNLOADING OF ANY CONTENT,
MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE WEBSITES,
OR (vii) ANY OTHER MATTER RELATING TO THE SERVICE.
12.2 If for any reason the
foregoing limitation does not apply, the liability of GandA
to any User will not exceed in the aggregate, the greater
of (a) the purchase price or other fees related to the event
in question or (b) one hundred U.S. dollars. Some jurisdictions
do not allow certain limitations on liability, thus the foregoing
limitation(s) may not apply to you.
13. Miscellaneous
13.1 This Agreement, together
with the Terms of Service, constitute the entire Payment Processing
Agreement between you and GandA and together with the other
applicable policies that GandA may adopt and promulgate in
connection with the Websites, govern your use of the Websites
and the Service.
13.2 This Agreement and the
relationship between you and GandA shall be governed by the
laws of the State of Arizona without regard to its conflict
of law provisions. You and GandA agree to submit to the personal
and exclusive jurisdiction of the state and federal courts
located within the Maricopa County, Arizona.
13.3 The failure of GandA
to exercise or enforce any right or provision of this Agreement
and/or the Terms of Service shall not constitute a waiver
of such right or provision. If any provision of this Agreement
is found by a court of competent jurisdiction to be invalid,
the parties nevertheless agree that the court should endeavor
to give effect to the parties' intentions as reflected in
the provision, and the other provisions of this Agreement
shall remain in full force and effect.
13.4 You agree that regardless
of any statute or law to the contrary, any claim or cause
of action arising out of or related to use of the Websites
or the Service or this Agreement must be filed within one
(1) year after such claim or cause of action arose or be forever
barred.
13.5 Any notice required or
permitted hereunder must be given in writing and sent via
Certified Mail, by telegram, or by overnight courier, and
(a) if to GandA or the Websites:
GandA, Inc.
attn: Legal Department
4015 S. McClintock Drive
Suite 106
Tempe, AZ 85282
Phone: 888-933-8484
Fax: 480-345-0938
and (b) if to Organizer, at the physical address provided
by Organizer, which is defined when Organizer creates their
event's Admin Contact person. Organizer hereby expressly agrees
and consents to the receipt of notices via email to the email
address provided to the Websites by Organizer. Failure of
Organizer to notify GandA of any change in contact information
within 2 calendar days shall constitute a material breach
of this Agreement.
13.6 The section titles in
this Agreement are for convenience only and have no legal
or contractual effect.
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