rsvpBOOK Help Center
How can we help?
Current product documentation for registration, onsite operations, mobile experiences, exhibitors, Lead Retrieval capture and follow-up workflows, reporting and more.
Browse by topic
Choose the part of rsvpBOOK you are working with.
Getting Started
Core event settings, event identity, contacts and preferences.
View articles →
Registration
Registrant types, questions, groups, tables, sales items and attendee management.
View articles →
Sessions & Workshops
Build sessions, manage enrollment and work with session attendees.
View articles →
Meetings & Matchmaking
Configure appointment programs, matchmaking, availability, meeting resources and onsite operations.
View articles →
Email & Communications
Scheduled email, reminders and delivery troubleshooting.
View articles →
Onsite Check-in
Event and session check-in, QR scanning and kiosk workflows.
View articles →
Mobile Event App
Configure attendee navigation, agendas, networking, maps, gamification, content and messaging.
View articles →
Exhibitors & Lead Retrieval
Companies, booth packages, floor plans, Lead Retrieval capture modes, follow-up workflows, content delivery and reporting.
View articles →
Reports & Analytics
Custom reports, visual analytics, operational reports, engagement insights and secure sharing.
View articles →
Surveys
Post-event surveys, question matrices and survey reporting.
View articles →
Branding & Design
Themes, banners, graphics and registration-page presentation.
View articles →
Engagement
Gamification, scan stations, leaderboards, prize drawings and attendee engagement tools.
View articles →
Files
Upload and manage event files used by your event pages and communications.
View articles →
Account & Dashboard
Find the tools you need and understand the event dashboard.
View articles →
Billing & Payments
rsvpBOOK billing, cards on file, payment processors, attendee payment methods and discounts.
View articles →
Integrations & API
Connect webinar platforms and use the event API.
View articles →
Popular workflows
Start with the tasks event teams commonly need close to launch day.
Registration
Registration questions and conditional logic
Add questions, organize registration steps and show follow-up content only when it applies.
Onsite Check-in
Event check-in
Check attendees into the event by searching for them or scanning their QR/barcode.
Mobile Event App
Set up the mobile event app
Configure attendee-facing mobile content, navigation and event features.
Exhibitors & Lead Retrieval
Capture and manage leads as an exhibitor
Deploy phone scanners, rapid scanners or self-service kiosks, then manage qualification and follow-up from the company lead workspace.
Exhibitors & Lead Retrieval
Interactive exhibitor booth maps
Publish one or more floor plans, connect booths to exhibitors and optionally use maps for booth sales.
Reports & Analytics
Create a custom report
Choose the registration fields and filters you need for an event-specific report.