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Legal

Privacy Policy Terms of Service Payment Processing Agreement
We understand that privacy on the Internet is important to you and we take your privacy seriously. Please read the following to understand how we collect and use information when you use the services available on our Website.

Privacy Policy

We may collect the following types of information:

  • Information Automatically Logged. When you access our Website, your IP address may be automatically logged. We use your IP address to help diagnose problems with our server and to administer our Website.
  • Cookies. We never use cookies to store personal information, such as credit card numbers, names or email addresses. We do, however, store a 32-character string that contains information about your browser session. From time to time, our website will request the cookie from your browser. If you choose to disable cookies or set your browser to warn you when cookies are in use, you may experience difficulty with the reservation or registration services available through our Website.
  • Contact Information and Customer Data. We may ask you for contact information (i.e. e-mail address, mailing address and telephone number) and credit card information during the reservation or registration process. We may use the email address of the member account, the admin contact and event contact persons to communicate information about your account, notify you of website updates and send you a customer survey regarding your rsvpBOOK experience once your event has concluded.

Information Use

The information we collect is used for the sole purpose of conducting the business of our Website and for the provision of the services available through our Website, which include, but are not limited to, the creation of events, registration of registrants and the processing of secure online payments. All financial transactions are processed on a secure server and the personal information that we collect from you online is stored in databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures. Credit card information is not stored in our databases. rsvpBOOK.com LLC acknowledges that individuals have the right to access the personal information/data that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to support@rsvpBOOK.com. If requested to remove data, we will respond within a reasonable timeframe.

Data Retention

How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

Information Disclosure

We DO NOT rent, sell, nor share any information collected on this website. All information related to an event, including the information collected from registrants, is retained on our system after the end date of the event. The administrator of the event has access to all information collected relating to their event and can examine and download this information, as desired, until the information is deleted from our system by the Organizer. In addition, we will provide any and all information required under law to the appropriate legal or judicial agencies, to include subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or to defend against legal claims. If we ever were to engage in any onward transfers of your data with third parties, we would provide an individual with an opt-out choice to limit the use and disclosure of their personal data. We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, rsvpBOOK.com LLC is potentially liable.

Security

Our website has security measures in place to protect the loss, misuse and alteration of the information under our control. Our secure server encrypts all of your personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet. Our website has been certified credit card safe by SecurityMetrics®. We are PCI-DSS Compliant. Click here to see a copy of our SecurityMetrics® secure website Certificate.

rsvpBOOK.com LLC is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). 

EU-U.S. Privacy Shield Framework

rsvpBOOK.com LLC complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States, respectively. rsvpBOOK.com LLC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

In compliance with the US-EU Principles, rsvpBOOK.com LLC commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact: rsvpBOOK.com LLC at:

rsvpBOOK.com
1819 S. Dobson Rd - Suite 212
Mesa, AZ 85202
1-480-730-0842
support@rsvpBOOK.com

rsvpBOOK.com LLC has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you. 

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Contact

If you have any questions about this privacy policy, the practices of our website, or your dealings with our website, you can contact us at support@rsvpBOOK.com.